1. Data Controller
NioFlux Lda., headquartered in Lisbon, Portugal, is the controller of the personal data collected through this website and our services. Contact for privacy matters: privacy@nioflux.com
Legal
Privacy Policy
NioFlux is committed to protecting your personal data. This policy explains how we collect, use and protect your information.
Last updated: March 2026
2. Data We Collect
We collect the following types of data: identification data (name, email, company, phone) provided through contact forms or registration; platform usage data (access logs, features used); industrial operational data sent by sensors installed at the customer's premises.
3. How We Use Data
We use your data to: deliver the contracted services, communicate about your project and account, improve our platform and services, comply with legal and regulatory obligations, and send information about new products or services (only with explicit consent).
4. Legal Basis for Processing (GDPR)
The processing of your data is based on: contract performance (service delivery), legitimate interest (service improvement, security), consent (marketing communications), and legal obligation (billing, regulatory compliance).
5. Data Sharing
We do not sell your data to third parties. We may share data with: cloud service providers (for platform hosting), payment partners (for payment processing), and competent authorities when legally required.
6. Data Retention
We retain personal data for the period necessary to fulfill the described purposes or as required by law. Customer data is retained for the duration of the contract and for an additional period of 5 years for accounting and tax purposes.
7. Your Rights
Under GDPR you have the right to: access your personal data, correct inaccurate data, request data deletion, object to processing for marketing purposes, request data portability, and withdraw consent at any time. To exercise these rights contact: privacy@nioflux.com
8. Cookies
We use essential cookies for site functionality and analytics cookies to understand how visitors use the site. You can manage your cookie preferences through the consent banner.
9. Changes to this Policy
We may update this policy periodically. The date of the last update is indicated at the top of the document. In case of material changes we will notify you by email or through a prominent notice on the site.